What this website does
You can search for services and vehicle parts and prepare a non-binding enquiry. This website has no shopping cart, online payment or binding appointment booking. Reviewing, downloading or opening an enquiry in WhatsApp or email does not place an order.
Marketplace listings
Product previews link to listings on eBay or Kleinanzeigen. Purchases take place there, not on this website. Please check the seller, current price, condition, delivery terms and consumer information in the listing. Following a marketplace link does not transfer entries from our enquiry form. Where AEZ is listed as the seller, AEZ remains your contracting party; the platform does not take over our seller obligations.
Before placing an order
Scope, technical feasibility, total price including applicable taxes and additional costs, payment method, completion or delivery time and any shipping are clarified individually. The parts overview does not guarantee availability or compatibility. Please discuss shipment of a control unit first. Shipping address: AEZ Autoelektrik Zentrum, Abdullatif Namal, Werkstraße 4, 46240 Bottrop, Germany. Please use DHL for sending units for service. This instruction does not apply to withdrawal returns and does not limit statutory rights.
Consumer rights for subsequent contracts
If a contract is subsequently concluded exclusively by telephone, email or WhatsApp as part of an organised distance sales scheme, statutory distance-contract rights, including withdrawal rights, may apply. Preparing only an enquiry on this website does not exclude these rights. The specific contract and statutory conditions determine the applicable rights. Statutory rights concerning defects remain unaffected.
An enquiry contains no consent to early performance and no waiver of a withdrawal right. Any required withdrawal notice must match the specific offer and contract.
Payment and shipping orders
Payment is made after completion: cash on collection, or PayPal or bank transfer for shipping orders. Invoices are issued separately and sent by email or WhatsApp. Shipping orders within Europe are possible by individual agreement. The specific destination country, all shipping and return shipping charges, the total price including applicable taxes, and completion and shipping times are agreed before a binding order is placed.