Controller
Abdullatif Namal
AEZ Autoelektrik Zentrum
Werkstraße 4
46240 Bottrop, Deutschland
Telefon: +49 160 58 55 212
E-Mail: info@aez-pro.de
Hosting and technical delivery
Our website at aez-pro.de and autoelektrikzentrum.de uses IONOS Webhosting Premium, provided by IONOS SE, Elgendorfer Straße 57, 56410 Montabaur, Germany. The provider processes connection data including IP address, access time, requested address and browser details for delivery, security and troubleshooting. The legal basis is Article 6(1)(f) GDPR, with our legitimate interest in secure and reliable website operation.
Browser functions
The site search and enquiry preparation run in your browser. The AEZ application loads no advertising or analytics services, external fonts, embedded maps, videos or social media widgets. It sets no cookies of its own. This describes the AEZ application; signing in to the hosting service is a separate processing activity.
When you choose a language or light/dark appearance, the application stores your explicitly selected preference in localStorage (aez-language and aez-theme) until changed or cleared. These preferences are not submitted to AEZ as an enquiry. Storage serves only the appearance you requested (§ 25(2) no. 2 TDDDG). Use “Reset appearance” or your browser settings to clear them.
Preparing an enquiry
For vehicle-specific enquiries we require the vehicle identification number (VIN) and a description of your enquiry. We use the VIN to identify the vehicle and prepare a potential contract under Article 6(1)(b) GDPR. Name, email and telephone are optional in the text preparation. Do not include identity documents or unnecessary information about other people. Entries remain in the open browser. Opening WhatsApp or email transfers the prepared information, including the VIN, to that service. You can clear your entries or download a local text file.
Our email mailbox is provided by IONOS SE, Elgendorfer Straße 57, 56410 Montabaur, Germany. Sender and recipient addresses, message content, attachments and technical delivery information are processed to receive, respond to and, where relevant, document your enquiry or order.
Email and WhatsApp
“Review enquiry” sends nothing to AEZ and does not place an order. Opening a communication service passes the prepared text to that service or your email application. For WhatsApp the text is part of the opened URL and may be processed on opening, even if you do not subsequently send the message. You decide whether to send it in the selected application. Email and telephone are alternatives.
Article 6(1)(b) GDPR applies to enquiries relating to a potential contract; Article 6(1)(f) GDPR applies to other enquiries, based on the interest in responding to your request. You do not have to use WhatsApp. Please see the WhatsApp privacy policy. An external service may process data outside the EU/EEA. Following a link is not blanket consent to all processing.
AEZ uses WhatsApp Business. WhatsApp Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland, provides the service for users in the European Economic Area. Account and connection data are processed in addition to messages. End-to-end message encryption does not mean that no metadata is processed.
External links
Google Maps, Google reviews, eBay and Kleinanzeigen are links, not embedded services. The external provider receives connection data when you open its link. This website does not reproduce review texts or profile images.
Retention
Enquiry text in the website exists only in the open browser; the application does not create persistent storage for it. Necessary retention of messages received by AEZ depends on the processing purpose, whether an order follows, statutory retention of business records and, where relevant, establishing or defending legal claims. Statutory retention is based on Article 6(1)(c) GDPR; Article 6(1)(f) GDPR may apply to legal claims. An erasure request cannot override every statutory retention duty.
Your rights
Subject to the statutory conditions, you have rights of access, rectification, erasure, restriction and data portability. You may object to processing based on Article 6(1)(f) GDPR for reasons relating to your particular situation. Consent can be withdrawn at any time for the future, without affecting the lawfulness of earlier processing.
Contact the controller above. You may complain to a supervisory authority, in particular in the country of your residence, workplace or alleged infringement. For North Rhine-Westphalia: LDI NRW.
WhatsApp message backups
Cloud backups with end-to-end encryption of the backups enabled are configured for our WhatsApp Business communications. The integrated chat backup on our iPhone stores copies of communications in Apple iCloud. This is an additional processing operation separate from exchanging messages.
The iCloud provider for users in Germany is Apple Distribution International Ltd., Hollyhill Industrial Estate, Hollyhill, Cork, Ireland. Information about Apple’s processing is available in the Apple Privacy Policy. Enabling backup encryption does not mean that data is stored exclusively in Germany.
Voluntary information and automated decisions
Using the enquiry preparation tool and contacting AEZ are voluntary. Without sufficient information about your enquiry, AEZ may be unable to provide an individual assessment. This website does not make automated decisions with legal or similarly significant effects and does not create personal profiles.
Transferring a tuning enquiry
The selected vehicle configuration is passed to the contact form in the local URL fragment following #. The fragment is not sent to the hosting server as part of the HTTP request but may appear in browser history. The VIN is entered in the contact form and is not included in this navigation link. No enquiry is sent to AEZ by this selection. Any temporary session storage from an earlier enquiry preparation is removed on transfer.
Payments outside this website
No payment service is embedded on this website. Subsequent shipping orders may be paid by bank transfer or PayPal after completion. AEZ processes contract and payment data necessary for invoicing, payment allocation and statutory retention under Article 6(1)(b) and (c) GDPR. Payments are processed by your bank or chosen payment service, whose privacy information additionally applies to its processing.